- Our website offers a 20-day return policy on all products. Customers have 20 days from the date of delivery to request a return.
- To initiate a return, customers must contact our team at stan@quantumtechnology.us.com to request a return authorization.
- All returns must be in their original packaging, including all accessories and manuals, and must be in the same condition as when they were received.
- Customers are responsible for return shipping charges and it must have a valid tracking number.
- Refunds will be issued once we receive and inspect the returned product.
- If the product is defective or damaged upon receipt, customers should contact our customer service team within 3 days of receiving the product. We will either send the replacement or issue a refund.
- If the product is defective or damaged after the 20-day return period, customers should contact the manufacturer for warranty service.
- We do not accept returns on final-sale items or products that have been opened and used.
- Refunds will be issued to the original form of payment.
- Our policy lasts 20 days. If 20 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Customized products are non-returnable and non-refundable.
- Shipping charges are not refundable unless the product is defective or damaged.
- In any case, if the customer receives an incorrect or incomplete order, the customer must contact our customer service team within 3 days of receiving the order. We will send the missing or corrected items at our expense.